Survey Name* First Last Email* Office ReviewOverall Customer Service Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Knowledge of our office staff Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Did we respond in a timely fashion? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Did you recieve clear communication throughout the project? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Sales TeamDid the salesperson show up on-time as scheduled? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Did they conduct themselves in a professional manner? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Were they knowledgeable when answering your questions? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Did they thoroughly discuss all of the work to be completed? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Electricians / Service PersonnelDid they arrive at the scheduled and promised time? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Was your electrician knowledgeable and able to answer all of your questions? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Did they complete the job as explained by the salesperson? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Did they show you all of the equipment installed? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Overall Company ExperienceAre you likely to continue services with us? Definitely Probably Not Sure Probably Not Definitely Not Would you recommend our services to someone inquiring about generators? Definitely Probably Not Sure Probably Not Definitely Not Please feel free to share any additional comments or feedback with us that you feel we should know about your experience with Matthews Electric Inc.